How Ajjarapu & Associates Boosted Productivity with Turia
A Visakhapatnam CA firm, operating its client-facing practice as GST Relief, replaced manual task tracking with a shared system for tasks, clients, and deadlines.
Last reviewed 25 August 2026
Quick Answer
Ajjarapu & Associates, a Visakhapatnam CA firm that operates its client-facing practice as GST Relief, was tracking audit and compliance work manually across spreadsheets, calls, and messages, with little visibility into productivity and occasional missed deadlines. After adopting Turia, the firm got shared task views and timesheets, standardized service templates for recurring engagements, and automated reminders, cutting down on manual follow-ups and giving partners real visibility into where the team's time was going.
Too Much Time Spent on Manual Processes
Before adopting Turia, Ajjarapu & Associates relied on manual task tracking spread across spreadsheets, phone calls, and messaging apps.
Inconsistent workflows
Without a shared system for assigning and tracking work, audit and compliance tasks were handled differently depending on which team member picked them up.
Little visibility into productivity
There was no easy way to see how much time was being spent on each assignment, making it hard for partners to gauge team output or plan capacity.
Missed deadlines and rework
Client instructions and statutory due dates were tracked mostly through email threads and notes, occasionally leading to missed compliance dates and avoidable rework.
A Shared System for Tasks, Clients, and Deadlines
1. Team visibility into where time actually goes
Every task logged in Turia's shared task views and reported through timesheets let the firm see which team members were assigned to which tasks, how long each job actually took, and where delays were happening.
How it helped: Managers could set realistic timelines, spot bottlenecks earlier, and allocate work based on actual performance data instead of instinct.
2. Standardized service templates
Service management defines standard task lists for recurring engagements, and recurring tasks regenerate automatically each month or quarter, bringing consistency to how work is carried out across the team.
How it helped: Steps in an engagement were no longer skipped, and reporting to partners became faster and more consistent.
3. Automation and reminders
Automated reminders nudge team members before deadlines rather than after they're missed, recurring compliance tasks are set once instead of re-created by hand, and document uploads move through Turia's document movement tracker.
How it helped: Fewer repetitive follow-ups, clearer visibility into pending and overdue tasks, and more time for higher-value advisory work.
4. Chat, Client Portal, and mobile access
Turia's Chat replaced scattered messaging threads for internal task discussions, the Client Portal gave clients one place to upload documents and track request status, and the mobile app extends the same access to partners on the move.
How it helped: Work no longer stalls just because someone isn't at their desk.
"Turia is so easy to use, and with a few clicks, I am able to track, measure, and improve my firm's productivity. I would definitely recommend Turia to other audit firms."
Ajjarapu & Associates, Vizag
Read more firsthand accounts on our testimonials page, including how Ajith Chartered Accountants optimized task management.
Ajjarapu & Associates / GST Relief
Ajjarapu & Associates operates its client-facing practice in Visakhapatnam as GST Relief.
Services offered
Bookkeeping and accounting
GST advisory and compliance
Tax advisory (TDS and Income Tax)
Company incorporation
Income Tax and GST litigation support
NRI services
Virtual CFO services
Licensing and registration assistance
Why This Matters for Other CA Firms
Ajjarapu & Associates' experience reflects a pattern seen across many small and mid-sized CA firms: task tracking scattered across spreadsheets and chat apps quietly costs hours every week, and standardizing even a handful of recurring processes tends to produce outsized gains in consistency. Turia's approach, centralized tasks, recurring templates through service management, and automated reminders, is designed around exactly this kind of firm.
The Institute of Chartered Accountants of India (ICAI) has long encouraged CA firms to adopt digital tools that improve compliance discipline and client outcomes. Most firms are up and running on Turia within a few days to about a week.
100s of CA firms use Turia Practice every day
Independently reviewed by CA firms using Turia:
Ready to Bring This Kind of Structure to Your Firm?
Firms across India are moving away from disconnected spreadsheets and chat threads toward a single system for tasks, clients, and compliance. If Ajjarapu & Associates' experience sounds familiar, talk to our team about what a similar setup could look like for your practice, or start with a free trial.
Frequently Asked Questions
What problems was Ajjarapu & Associates facing before switching to Turia?
The Visakhapatnam-based firm was tracking tasks manually across spreadsheets, calls, and messages, which led to inconsistent workflows, little visibility into how time was spent on each job, and occasional missed deadlines from relying on email threads and notes.
What results did Ajjarapu & Associates report after adopting Turia?
The firm reports meaningfully better visibility into how team time is spent, fewer repetitive follow-ups after automating reminders, more consistent audit and compliance work across engagements, and more time for higher-value advisory work.
Which Turia features did the firm rely on most?
Shared task views and timesheets for productivity visibility, service management templates and recurring tasks to standardize audit and compliance work, automated reminders to cut down on manual chasing, and the document movement tracker for tracking uploads and approvals.
How long does it take a CA firm to get started with Turia?
Most firms are fully set up within a few days to about a week, since Turia is built specifically around CA firm workflows rather than requiring lengthy enterprise-style implementation.
Is Turia only useful for audit-focused CA firms?
No. While Ajjarapu & Associates works on audit and compliance engagements, the same shared task tracking, recurring workflows, and client management tools apply equally to tax, GST advisory, and other CA practice areas.
What is Ajjarapu & Associates' client-facing practice called?
Ajjarapu & Associates operates its client-facing practice as GST Relief (gstrelief.com), based in Visakhapatnam, Andhra Pradesh.
What services does Ajjarapu & Associates / GST Relief offer?
Bookkeeping and accounting, GST advisory and compliance, tax advisory for TDS and Income Tax, company incorporation, Income Tax and GST litigation support, NRI services, virtual CFO services, and licensing and registration assistance.
Can other CA firms replicate this kind of workflow structure?
Yes. The shared task dashboard, recurring task templates, and automated reminders that helped Ajjarapu & Associates are part of Turia's standard practice management platform, available to any CA or CS firm.
Take Control of Your Workflow
Automate repetition, standardize recurring work, and focus your team's time on higher-value client advisory work.